The second-hand marketplace Users Share Frustration About Sizing Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with similar services.
It has advised users to review their products and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
A different user, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, Vinted reversed a change concerning shipment methods following member complaints.
